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Before we get talking about business benefit, let’s take a step back and answer the question:
IT Managed Services is an IT support model in which every IT support and security requirement of a company is included in an ongoing monthly subscription payment.
This proactive approach includes all the IT maintenance, management, security, and operational monitoring you need – all for a steady monthly fee.
IT Managed Services is quickly embraced by company leaders who realize that this IT support model incentivizes the IT support team to keep the client’s technology running optimally.
Because of its proactive nature, the IT Managed Services model nearly eliminates downtime and lost productivity.
When you use our managed services, we handle all the risks for you. No more worries about IT security, data breaches, or compliance issues. We’ll monitor your technology remotely 24 x 7 without interrupting your operations. Our RMM (remote monitoring solution) detects issues or intrusions and mitigates them before you and your employees know anything is wrong.
Although we customize our managed services for each of our clients, you can pick and choose from solutions that we’ll package as a plan. You can pay for these services in a monthly subscription format. If you decide to add or delete services, we’ll adjust your payment accordingly. There will be no surprise invoices.
The ultimate benefit of the IT managed services model is the ability to lower repair costs. Break/fix companies charge for every service and repair they perform. If they have to come back again and again, they charge for each visit. Our managed services prevent expensive, surprise network repairs.
Need help tonight? –Over the weekend? You’ll never be left alone with tech problems again when you partner with Computer Help L.A. Our professionally staffed Help Desk is just a phone call or an email away. We can solve many issues remotely, but we’ll be there onsite quickly if the issue requires our physical presence at your facility.
Our business model is based on the proactive approach. We focus on preventing IT problems before they happen. This is what works best for you, the customer, and for us. The results are amazing! You can count on better performance from your network, near zero downtime, and fewer IT interruptions. If we detect problems early, we can prevent expensive repairs down the road. That’s our job, and we take it seriously.
If you want your company to continue to thrive and stay current, looking at the possibilities offered by emerging technologies is a must. We provide cost-saving and pro-business solutions such as Microsoft Hyper-V and VMWare. We’ll align your technology (old and newer acquisitions) with your business needs to ensure cost savings and efficiency.
With the right cloud solutions, you can enjoy the benefits that once only large enterprises could afford. Real-time Collaboration, Software as a Service, and Anywhere Access are just a few of the advantages. With our hosted cloud solutions, you’ll have the ability to scale up or down with the services you use.
We’ll liaison with all your software and hardware vendors – so you don’t have to deal with being stuck on hold or complicated technical conversations. Part of our job in dealing with vendors is to ensure that you get the best price possible on all of your IT solutions.
