Information technology can support the value creation processes of your organization, but first, you must know what value is: there are two types of value sources within your company – those that lower expenses and those that boost revenue growth. In the past, information technology was seen as a major expense – something that was necessary but made business owners cringe at the cost.
In the modern business environment, this is no longer the case. Why? Because when IT is used in client-focused and revenue-oriented areas – areas where employees require technology to stay productive and efficient, IT can easily allow you to cut costs and boost revenue.
Ready to get the true value you deserve from your information technology? Give us a call at (310) 893-0878 or send us an email at info@computerhelpla.com to discover 3 value-added creation processes technology improves.
Over the past few years, many organizations have tried to invest largely in their information technology, however, poorly executed or under-planned projects often waste money. In contrast, those organizations that plan and execute projects properly end up getting returns from their investments, year after year. How can you do the same?
It all starts with recognizing how IT can support value-added creation processes within your company. Here are 3 value-added creation processes wherein technology plays a vital role:
- Product and service development, marketing, and delivery:
When it comes to product and service development, marketing, and delivery, information technology can significantly cut costs and allow for streamlined processes. In product and service development, many tasks are unique and require everyone to be coordinated, able to collaborate, access information, and know the status of inventory, which means the right systems must be in place to ensure speed and efficiency, ultimately saving costs.
- Human resources processes and procedures:
Technology plays a major role in human resources processes and procedures – saving tons of time, money, and hassle by allowing human resources professionals to train new staff members from remote locations, store and retrieve files in an electronic format to eliminate wasted time spent searching for information, and assess new employee performance through various software programs to ensure performance standards are met.
- Customer service, communication, and interaction:
When customers need assistance, your staff members must be able to provide service and communicate seamlessly. Technology plays a vital role in the process of customer service – allowing each and every individual to easily communicate and interact with customers through innovative technologies that are always available, such as hosted email or phone systems, therefore streamlining processes to ensure a higher level of satisfaction.
Don’t let IT be another frustrating expense – we’ll help you cut costs and boost revenue growth by ensuring your technology supports value-added creation processes. Call (310) 893-0878 or email us at info@computerhelpla.com.